Hints for better collection of your debts

Have your own terms and conditions and quotes and make sure you use them for each job.
Have your customers sign an acceptance of the terms and quote.
When variations are requested by your customers, have them fully itemised with costs and agreed to in writing by an authorised person before you do any of this work.
Set up your own internal collection procedure and stick to it. E.g., have a set time for payment of your invoices, send reminders on the day they are due and payable call the customer 3 days later and then send a final reminder and make a further call if necessary. You may also send a final warning letter stating that if payment is not made within 7 days you will reluctantly be engaging the services of a Collection Agent.

ETREC